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FREQUENTLY ASKED QUESTIONS

How much does a new website cost?

There’s not one single answer to this question. A new website design is quoted based on the needs of each individual project. Every website is unique and requires different components; we design and develop custom websites specifically for your small business. We’ll ask a lot of questions, assess your needs, and give you a quote based on that assessment.

How long will it take to get a new website?

On average, we shoot for a two to three week turnaround, but the pace of any project is mostly determined by the client. How much input you can provide during the initial stages, your availability with feedback, how soon the content is ready – all this affects the speed of completion.

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we won’t disappear once the site is launched.

Are all your websites using WordPress?

Yes. WordPress is a great content management system that now powers more than 25% of the web.

When do I pay?

We require a deposit of 70% to start the project. the final payment of 30% is due when we are ready to launch your site.

We accept cheques, and all major credit cards.

How much input do I have in the process?

Your input and feedback is really important. We’ll start with a lot of questions about your needs, likes, and wants and work with you to develop just the right look and functionality.

Who writes the content for the site?

Usually that is you. You are the expert on your business, so it’s best if it comes from you. If you need help, we have a copywriter on our team who can help create content for you at an additional cost.

Do I need to purchase a website domain name?

No, all you have to do is choose the right one and we will do the rest. Our website design and development packages include registration of a .com domain name for 1 year, as well as the domain configuration required to make it work with your website.

What if I already have a website domain name?

No problem! We’ll gladly transfer your existing domain name to your new efelle creative website free of charge!

Can Homepage provide graphics that are relevant to my business?

Yes! we can use a combination of stock photography and images/graphics that relate to your business or industry to help create a professional design for your website.

What happens to my domain name and email if I cancel my service?

The domain name included with your account is registered in your name. If you decide to cancel your plan, you can choose to transfer your domain name to another provider. You will have to reconfigure your email addresses with the new servers settings. We can provide you with a static output of your website for transfer if required.

What kind of services can I expect from Homepage once I launch my Website?

We are constantly monitoring the Web and keeping up to date with the latest technologies. Our website designers, website developers and business consultants are always available to discuss the latest developments and potential opportunities that may enhance the utility of your website. To learn more about the additional services currently offered by efelle creative, please visit our business marketing services section.